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Privacy Policy

Last updated: July 25, 2024

JDCAI is committed to protecting your personal data. If you have any concerns, please contact us at info@jdcai.be.

Introduction

This Privacy Policy explains how JDCAI collects, uses, and protects your personal data when you use our running app. It details your rights regarding your data and our compliance with GDPR regulations. We do not sell or rent your personal data to anyone, at any time.

Data We Collect

1. Personal Data Collected Directly

When you create an account, we collect:

  • Name
  • Email address
  • Profile picture (if you choose to upload one)

This data is used to:

  • Authenticate your account and provide access to our services.
  • Send you notifications and updates relevant to your use of the app.
  • Improve our services and user experience through analysis.
  • Enforce our Terms of Service.

2. Data Collected Through App Usage

We collect activity data such as:

  • Distance
  • Pace
  • Duration
  • Heart rate
  • Location (if available from your device)

This data helps us:

  • Provide detailed insights and track your running progress.
  • Improve our app's functionality and accuracy.

3. Data Collected from Third-Party Integrations

If you connect your account with third-party services such as Fitbit, Garmin, Polar, or Apple Health, we collect:

  • Running activities from these services
  • Health metrics provided by these services

This data is used to:

  • Synchronize your data across platforms.
  • Enhance your app experience with integrated metrics.

4. Data Collected from Social Interactions

If you use social features, we collect:

  • Interactions such as likes, comments, and friend requests
  • Social network connections if you link your social accounts

This helps us:

  • Facilitate social interactions within the app.
  • Personalize content and recommendations.

5. Communication Data

When you contact us for support, we collect:

  • Your name
  • Email address
  • Details of your inquiry

This data is used to:

  • Provide customer support and resolve issues.
  • Improve our service based on user feedback.

How We Use Your Data

Your data is used for:

  • Providing and maintaining our services.
  • Personalizing your experience and content.
  • Analyzing usage to improve our app.
  • Sending updates and notifications.
  • Ensuring security and compliance with legal requirements.

Data Sharing and Disclosure

We share your data with:

  • Third-party services you connect with (e.g., Fitbit, Garmin) as per your authorization.
  • Service providers who assist us in delivering our services (e.g., cloud hosting services, AI services providers).
  • Legal authorities if required by law or to protect our rights.
  • Business partners in case of mergers or acquisitions.

We do not sell or rent your personal data to any third party.

Your Data Protection Rights

Under GDPR, you have the right to:

  • Access your personal data.
  • Rectify inaccurate or incomplete data.
  • Erase your data under certain conditions.
  • Restrict processing of your data.
  • Object to data processing based on legitimate interests.
  • Data portability to transfer your data to another service.

You can exercise these rights by contacting us at info@jdcai.be.

Data Retention

We retain your personal data for as long as your account is active. You can request data deletion or export through your account settings. Upon account deactivation, your data will be purged within 24 hours.

Cookies and Tracking Technologies

We use cookies to:

  • Maintain your logged-in state.
  • Analyze site usage.
  • Store your language preferences.

You can manage your cookie preferences through your browser settings.

Data Transfers

Your data may be transferred to and stored on servers outside the European Economic Area (EEA). We ensure that such transfers comply with GDPR requirements and are protected by appropriate safeguards.

Privacy Policy Updates

We may update this Privacy Policy from time to time. The latest version will be posted on our website with an updated effective date. We will notify you of significant changes via email or through the app.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@jdcai.be.